Patient Testimonials

You’re the Best!

Kimberly G., Merrimack, N.H.

On the way home Kate called and I spoke to her, wearing new hearing aids. Truly amazing the clarity and sharpness and the way it filters out noise. I never would have been able to hear her with the old ones. Thank you so much what a wonderful change.

Susan L., Cambridge, MA

Many thanks for repairing my hearing aid. It seems to be functioning quite well!

Dolores H., Burlington, MA

Thank you kindly for repairing my hearing aid wire. It’s working just fine! I always enjoy coming in to see you and Dr. Floyd and your friendly, helpful assistants!

Virginia B., Billerica, MA

You and Donna have always accommodated me in a very timely manner. The convenience of timely help and not having to go without the hearing aids for extended periods has been invaluable. And the visits with you have been like going to school on hearing and hearing aids. I’ve learned a great deal from you!

John R., Boxford, MA

I just wanted to tell you how good the Phonak TV & Music Set System is. The sound is unbelievable! During a hockey game I could hear the sticks hit the ice, hear the puck hit the sticks and hear the skates cut through the ice. I didn’t know what I was missing. When I watched a TV program I was able to hear all the conversations without any problem. I would highly recommend this system to anyone.

Ken W., Methuen, MA

Thank you for all that you did to make my new hearing such a positive experience. You have a kind, friendly manner that you combine with knowledge of hearing and hearing instruments. You certainly put me at ease. My thanks as well to Joel who helped me decide what to look for! Kind wishes for you to come!

Virginia B., Billerica, MA

Happy Summer to Audio Hearing Center!
Thanks as always for your support with everything!
What would my daughter do without you?
She would be a fish out of water!

Susan J., Malden, MA

Just a note to let you know how much I appreciate the services I received at Audio Hearing Center. I have worn a hearing aid for 40 years and my hearing loss could not be corrected with a regular aid, but Audio Hearing Center did such a good job of fitting and tuning my hearing aid that I am more than satisfied with the hearing aid.
Thanks again!

William J., N. Andover, MA

Thank you for all your help, understanding, and concern. So far you have been my best source of hope [for hearing well]. I wish you a Merry Christmas and a Happy New Year.

Fari., Andover, MA

I wanted to let you know how impressed I was with the professionalism you demonstrated during my visit yesterday. You and your team exceeded my expectations in every way.

George F., Andover, MA

I wanted to let you know how much I appreciate the time you spent with me fitting my hearing aid. I am better able to hear in groups and find that I do not have to strain in conversations. Thank you for your knowledgeable advice and your patience. My only regret is that I did not try a hearing aid sooner.

Gertrude M., Andover, MA

This is an unsolicited testimonial about how delighted I am with my new Phonak Audeo SMART IX hearing aids and accessories. I have been using aids since 1982, and these new aids have allowed changes in my lifestyle as no others have. I now have no hesitation to attend noisy parties and eat in noisy restaurants. I now understand my grandchildren much better than ever. For many years, I have avoided British shows, because of difficulty understanding the dialogue with British accents. This is no longer a problem. These are the highlights, but not everything that I am enjoying.

DK, Chelmsford, MA.

Dear Friends at Audio Hearing Center
Hi! I’m just writing a little note to thank you for making this getting-a-hearing-aid thing so easy for me. I have lots of doctors and out of all of them, you are some of the nicest! You answered all of my questions, even those about what to do at school if someone noticed my aid. You’d think everyone in the center wore a hearing aid themselves, they knew so much!
Thanks again for all your help!!

Cala P., Methuen, MA

Thank you Joel for all you did Monday morning on my two hearing aids. How nice to hear again. I thank you again.

Georgette T., N. Andover, MA

Nicholas and I want to thank you all for your services these past years. Especially, we appreciate your giving us a loaner for this week… Give a special hello to Joel from both of us.

Nancy D., Andover, MA

I had the opportunity to accompany my neighbor to Audio Hearing Center and I just had to e-mail you as to the wonderful assistance given to Mrs. A. I have to tell you that I have never witnessed anyone with as much patience as Mr. Joel Rubin, who assisted and had the courtesy and was so obliging and courteous to us. When we got to the office Mrs. A was thoroughly disturbed and felt that there would not be anyone who could adjust her hearing aid. Mr. Joel Rubin gave us the most cordial welcome and immediately put Mrs. A at ease. Please realize the value that any employee like Mr. Rubin is of extreme value.

Domenica P., Lowell, MA

Many, many thanks for your kindness in accommodating me today. I very much appreciate it.

Ethel S., N. Andover, MA

Thank you for helping us get Kelly’s CI Charger. You moved mountains to help us and we really appreciated all your care and concern.

Jackie & Kelly., Andover, MA

I just wanted to thank you for the excellent job you did with my husband this morning. We both appreciated your professional, gentle approach. You disseminated the technical information in a non-threatening, understandable way. As they told us in grad school “Patients can deal with what they know. They can’t deal with what they don’t know.” Because of you, we are in the ‘know’ category. Thanks for everything.

Wendy W., Andover, MA

I have been a loyal customer for many years and truly appreciate the level of professionalism and customer service that Audio Hearing Center has provided. I have been wearing hearing aids for about 15 years and Audio Hearing Center in Lowell is simply the best group of hearing professionals I have encountered. You have helped me work through several broken-device crises in my life, and I cannot thank you enough for your prompt attention to my needs. I will be an Audio Hearing Center customer for life and will encourage others to do the same.

Jonathan C., Wilmington, MA

Thank you so much for always going above and beyond for our son. You have been there for him since he was three years old and now, as he takes on his senior year of high school. You continue to help him succeed! We can’t thank you enough!

Traci and Sean C., Dracut, MA

You did an excellent job in deciding what hearing aids I
needed along with the Roger pen. I have to admit you’re the most knowledgeable person when it comes to fitting people with the right aids. You have my 5 star rating.

Andrew R., Methuen, MA

Since I live in Andover, I chose to go to Audio Hearing Center, and was fit for Lyric hearing aids by Joel Rubin. I think its been almost 3 weeks, and they are perfect! It’s like they’re not even there. My hearing even adjusted to them. No more “Christmas Bells” in restaurants!

John L., Andover, MA

Thank you for the time you took to ensure that I received the best hearing aid for the type of hearing loss that I have. To be able to hear the raindrops splashing on my roof, to hear the change jingle in my pocket, those are just the few of many benefits that I appreciate. I am grateful to be able to hear the sounds of life that many people take for granted. Being able to hear the sounds of life improves my demeanor, and attitude. No longer do I suffer in silence.

Thomas S., Dracut, MA

Thank you so much for giving me back the man I married. It is so nice to be able to converse without screaming and to attend social events with a partner that can hear and respond appropriately. Many, many thanks for your great service and help.

Alison J., wife - Hampton, NH

Love my iCom. I use it for my TV, and I am also able to hear very clearly both listening and speaking on my iPhone. I also use it almost daily with my MP3 player. I found a small device that connects to my MP3 player that enables Bluetooth connectivity without wires. Everything is much clearer when listening via my hearing aids. Thanks.

Celeste T., Tyngsboro, MA

I recently received my new Phonak hearing aids from you folks. I couldn’t believe what I had been missing. I didn’t realize the directional signal in my car made a noise as it blinked. I would like to thank the office for all their hard work and for making sure that the product I got was fit exactly to my needs. Their attention to detail made it possible for me to enjoy a whole new world that over years had begun to disappear. Thank you so much for making this all possible.

John M., Methuen, MA

First of all, I just wanted to thank you very much for going out of your way to see our daughter last Saturday afternoon when she was facing the vexing problem of a broken hearing aid. We have always greatly appreciated the exceptional service that you and the rest of the team at Audio Hearing Center have shown us…That’s why we’re still with you after 13 years!!

Bruce B., N. Andover, MA

Just thought I would let you know that my aids are working the best ever…thanks to your persistence. You had so much patience when I came to you, that meant a lot to me. You are the best in your profession. Have a Happy Thanksgiving.

Andy R., Methuen, MA

That’s wonderful news, Joel!!!! Thanks so much for going “the extra mile”. When I spoke with her a couple hours ago she was still weepy about not being able to hear anyone, but with her fixed aid, she should sleep well tonight and have a much better day tomorrow.


Cathy B. California ~ daughter RE: mother in Andover

I thought I was satisfied when I had only one old hearing aid, but I have found out how much I was missing. With the two new hearing aids you fitted in my ears, it is a whole new world!!

Thank you for convincing me I needed both to hear properly.

Paul D., Haverhill, MA